“It was a pleasure to have Brian on the Active Directory Migration project to divest the Otis and Carrier business units from UTC/RTX this past few year. He was an instrumental part of the team that established an independent Service Desk to manage and resolve over 20,000 incidents that were opened as we executed a record breaking migration of over 104,000 users / devices, and 4,500 servers in less than 14 months under the extraordinarily difficult circumstances of a global pandemic. In particular, Brian’s technical knowledge of Active Directory and his process management skills that helped us craft reports and dashboards that allowed us to identify trends in our migration issues coupled with his professional leadership in troubleshooting and resolving the underlying root causes was instrumental to our success. I would recommend Brian to any team in need of a service management minded engineer or project/process manager. I certainly hope to work with him again in the future.”
Brian Smith, Six Sigma Black Belt, MCSE
Greater Hartford
2K followers
500+ connections
About
Cross-functional leader skilled in communicating across all IT disciplines and various…
Activity
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Megan Walsh and I hard at work at the Microsoft Learn Studios in Redmond cutting some short explainer videos for all the Microsoft #entra ID…
Megan Walsh and I hard at work at the Microsoft Learn Studios in Redmond cutting some short explainer videos for all the Microsoft #entra ID…
Liked by Brian Smith, Six Sigma Black Belt, MCSE
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There is an assumption you aren't learning in a mission critical production environment. Although, that would be fun! #PowerShell
There is an assumption you aren't learning in a mission critical production environment. Although, that would be fun! #PowerShell
Liked by Brian Smith, Six Sigma Black Belt, MCSE
Experience
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Education
Licenses & Certifications
Volunteer Experience
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Retreat Co-Leader / Certified Group Leader / Growth Coach
The Crucible Project
- Present 8 years 7 months
Social Services
The Crucible Project is a not-for-profit organization with a vision to create a world of men and women who live with integrity, grace and courage, fulfilling their God-given purpose.
I assist in preparing for and leading transformational weekend retreats, organize workshops and community events, and coach and mentor other volunteers.
https://thecrucibleproject.org/about/ -
Swim Official
YMCA of Greater Hartford
- 4 years 5 months
Children
Aid in ensuring fair competition during the Wheeler YMCA Swim Team meets as well as the YMCA Yankee Cluster league meets. As a level 2 official these duties can range from monitoring fair competition in one area of the pool, managing the starts for each race, supervising other officials, or even responsibility for the entire meet session. I also mentor newly trained officials.
Projects
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Raytheon Technologies - Active Directory Migration of Otis and Carrier organizations to standalone forests
- Present
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Service Desk & IT Service Management Consolidation
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Windows OS Upgrade and Desktop Virtualization Project
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Recommendations received
6 people have recommended Brian
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